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This privacy policy explains exactly what data telur77 collects when you access the lobby, make a deposit via Touch 'n Go eWallet or DuitNow, or reach out to our support team. We keep this policy straightforward so you know where your information goes and what choices you have at every step.
When you create an account on telur77, we collect the details you enter during registration — your email address, chosen display name and the payment method you select, whether that is Touch 'n Go eWallet, DuitNow or FPX bank transfer. We also record session activity: pages visited, games opened and device type. This lets us keep your account wallet accurate and surface the right lobby sections when you return. Transaction records tied to your FPX or Touch 'n Go eWallet deposits are stored for as long as your account remains active and for the period required under applicable financial regulations in eligible regions. We do not store full card numbers or e-wallet PINs — those stay within the payment provider's own environment. Cookies are used to hold your session state so you do not have to log back in on each page. You can clear these through your browser settings at any point. Where local law and eligible region conditions apply, access to and use of certain features may vary. We will never sell your personal data to third parties for their own marketing purposes.
This policy covers every interaction you have directly with telur77 — from login to lobby browsing to payment. It does not extend to third-party services you reach through external links, even if those links appear on our pages. Understanding the boundary helps you know exactly which data practices we are responsible for and which sit with another provider.
Data collected at login, registration and password reset sits fully within this policy. We control how it is stored, how long it is kept and who on our team can view it. You can request a record review at any time through the support channel.
When you deposit via Touch 'n Go eWallet, DuitNow or FPX, the transaction reference is logged in your account wallet. The payment processor handles the actual fund movement under its own data terms. We see only the transaction outcome, not your full payment credentials.
Pages you visit inside the telur77 lobby — including Langkawi Live Arena or Rapid Mines Board — generate session data that we use to maintain your place and preferences. This data stays within our environment and is not shared with game studios as personal identifiers.
If you follow a link that takes you outside telur77 — to a payment gateway page or an external help resource — their privacy practices apply from that point. We recommend reading each third-party policy before submitting data on their pages.
Your account data is not locked away. At any point, you can open the account dashboard after login to view the personal details we hold on file — your registered email, payment method history and session log. If something is incorrect, the account settings section gives you a direct path to submit a correction request. We review those requests and apply confirmed changes to your record. Want to know exactly what data sits against your account? Send a request through our support contact and we will compile a summary of the information held. If you decide to close your account, we retain only what applicable financial regulations require us to keep for the permitted period; everything else is removed from active storage. Availability of certain data rights may depend on your region and local law.
Log in and head to account settings to see the personal details we hold. Your deposit method history — Touch 'n Go eWallet, DuitNow or FPX — is shown alongside your session log. Nothing is hidden behind a separate request for standard account data.
If your registered email or display name needs updating, use the edit fields in account settings. For changes tied to identity verification, submit the request through support so we can apply the correction against your verified record securely.
Any question about how your data is used — what we store, why we hold it, how long it stays — can be directed to our support team via the live chat or email contact shown on the support page. We aim to respond within the timeframe shown on that page.
Closing your account triggers a data removal process for all non-mandatory records. Retention of transaction data follows the period required by applicable regulations in eligible regions. You will receive a confirmation once the removal step is complete.
Questions about this policy, your account data or a correction request can all be directed to our support team through the channels below. Check the support page for current response hours — we keep the contact path as direct as we can so your query reaches the right person without being passed around.
Open the chat widget from any page inside telur77. Use it for quick questions about what data we hold or to start a correction request. The conversation is linked to your account so no extra verification is needed.
For detailed data requests — such as a full account data summary or account closure with data removal — email is the right path. Find the current support address on the contact page after login. Include your registered email so we can locate your record.
Many privacy actions do not require contacting us at all. The account dashboard after login shows your stored details, payment method history and session records. Routine corrections can be started directly from the settings fields shown there.
Keeping your account data accurate and accessible is a standing part of how we run this platform. Each of the areas below reflects a practice that is active right now — not a future intention.
We use session cookies to keep you logged in as you move between the lobby, your account wallet and game rooms like Fishing Reef Hunter or Bingo Kampung Hall. Persistent cookies are limited to preference storage. You can clear all cookies through your browser settings at any time without losing your account.
Your Touch 'n Go eWallet, DuitNow or FPX credentials never pass through our servers. The payment provider handles that exchange directly. We record only the transaction reference and outcome — enough to keep your account wallet accurate, nothing more.
Active account data is retained while your account is open. When an account is closed, non-mandatory data is removed from active storage. Transaction records are kept only for the period required under applicable financial regulations in eligible regions, then deleted from our systems.
If this policy changes in a way that affects your rights or how we use your data, we will notify you through the email address registered on your account before the change takes effect. The current version is always the one shown on this page — no need to check elsewhere.
The answers below cover the data and privacy questions we hear most often. If your question is not here, use the live chat or email contact on the support page to reach us directly.
We collect your email address, display name and the payment method you register — such as Touch 'n Go eWallet, DuitNow or FPX. We also log session activity like pages visited and games opened. We do not collect your payment credentials directly; those stay with the payment provider.
Once your account is closed, we remove non-mandatory personal data from active storage. Transaction records tied to DuitNow or FPX deposits are retained only for the period required by applicable financial regulations in eligible regions. After that period, those records are deleted from our systems.
Yes. Log in and open your account dashboard to view stored personal details and payment history. For a full compiled summary of everything we hold, send a request through email support with your registered email address. We will put together the record and send it back to you.
We do not share personal identifiers with game studios. Session data used inside the lobby — such as game rooms you open — stays within our environment. We never sell your personal data to third parties for their marketing. Payment processors receive only what is needed to complete your transaction.
Head to account settings after login to edit standard fields like your display name or email. For changes that require identity verification — such as correcting a name against a verified record — submit the request through live chat or email support so we can apply it securely against your account.
Yes. If we make a change that affects your rights or how we process your data, we will send a notification to your registered email address before the updated policy takes effect. The version shown on this page is always the current one — the date at the top reflects the last update.